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The questions our support team gets most, answered properly. If yours is not here, write to us and a person will reply.

Email
contact@protopapps.com
Reply time
1 to 2 business days
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From your account

The guide

What is TopAppsNow?
An editorial guide to apps and games across ten categories, covering 1450 apps on iOS, Android and desktop.
Do you make or host the apps?
No. We write about apps published by other companies and link to their official store listings. We never host installers.
How do you decide what gets in?
Editors install and use the app, check the permissions it asks for, and read store reviews for patterns. Entries are revisited when an app changes.
Are entries paid for?
No. There are no sponsored placements. If that ever changes it will be labelled on the entry itself.
An entry is out of date.
Tell us which one and what changed. Corrections are welcome and we act on them.

Billing and cancelling

How much is it?
The trial is $1.95, and after it a recurring charge applies unless you cancel. The amount and interval are shown before you confirm; the terms are on the pricing page.
How do I cancel?
From your account at any time, or by emailing contact@protopapps.com from the address on your account.
Is there a minimum term?
No. The membership runs a period at a time and can be stopped whenever you like.
I do not recognise a charge.
Send us the date and the amount and we will identify it. If something has gone wrong we will put it right.
Are you affiliated with the apps you list?
No. App names, icons and trademarks belong to their respective owners. We are not affiliated with, sponsored by or endorsed by any of them.
Can I ask for my app to be removed?
Write to us at contact@protopapps.com and we will deal with it.

Data

Is my information safe?
Personal information is processed in line with applicable privacy law. The detail is in our privacy policy.
Which cookies does this site use?
That is set out in the cookie policy, along with how to change your choices.
Before you write: use the email address on your account. That saves a round trip and you get a fuller answer sooner.